ReportPortal services pricing

Flexible options for small teams to global enterprises

SaaS
On-Prem Services
On-Premises
ReportPortal instance deployed on-premise behind your firewall or in the Cloud. All your test data is located on your own instance and it is 100% secured.

Get a full year of benefits with our service packages

Lite
Good for basic support needs and queries
  • 50 Technical Support Points
  • Service-level agreement for response
  • Premium features

$834per month
billed yearly
Contact us
Most popular
Service Pro
Better for small customization and extensions

All from Lite package, and...

  • 100 Professional Service Points

$1,667per month
billed yearly
Contact us
Advanced
Perfect for product customization

All from Lite package, and...

  • +50 Technical Support Points
  • 400 Professional Service Points

$4,167per month
billed yearly
Contact us
Technical Support Points (hours) refer to the duration of the available technical consultations.
Professional Service Points (hours) reflect our specialists' efforts on feature development, integrations, etc. Learn more
Free community edition

Enjoy the open-source, self-hosted ReportPortal installation available via Docker, Kubernetes, or the Google Cloud Marketplace. Benefit from robust community support for all ReportPortal-related issues.

Start now
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Technical Support Points

Technical Support Point (pre-paid) is a blended hour, included in your subscription plan, that consists of Application Support Specialist time. It can be used for integration, operation and features-related queries.

Lite
Service Pro
Advanced
50
50
100

Indicative Professional Service Point utilization

Professional Service Point is the minimum for any support request. Unless otherwise noted, a Professional Service Point is equal to an hour of work or fraction thereof
1+ hours
20+ hours
120+ hours
  • ReportPortal training
  • Simple query resolved
  • Simple deployment on AWS with DB
  • Configuration of performance monitoring
  • Support of an existing Test Framework
  • Plugin implementation
  • Integration with a new Test Framework
Subscription plan Professional Service Points are accumulated monthly and last depending on the plan selected.More details in FAQ
Trusted by the world's leading organizations
Citco
Disney
Nokia
Athena Health
Mastercard
Thompson Reuters

ReportPortal certifications

Ensuring the highest security standards
Learn more

Frequently asked questions

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What is the validity period for Professional Service Points?
The Professional Service Points included into the subscription plan are accumulated on a monthly basis and are valid for the payment term only. If quarterly payment option is chosen, no more than 3 monthly amounts of Professional Service Points can be accumulated or used prospectively; if yearly payment option is chosen, up to 12 monthly amounts of Professional Service Points can be accumulated or used prospectively.

More information on the link to ourDocumentation